The warranty program DEFEND Car Protect DIAMOND covers all mechanical and electrical components of the vehicle that are not specifically excluded.

Examples of covered parts:

Engine	Transmission	Brakes	Clutch
Steering (incl. Power assisted steering)	Electrical system	Four wheel drive	Differential
Fuel system	Fuel injection system	Air conditioning system	Engine cooling system
Infotainment

The costs for towing transport to the nearest qualified repair shop are reimbursed up to a maximum of 200 EUR, if the insured vehicle becomes immobile in connection with the failure of a covered component listed above.

Optional extended coverage

CNG/LPG Kit Components	Rental Car Reimbursement
Gas ECM, change-over switch, regulator/vaporiser/reducer, multivalve, sensors, valves, solenoids.	The costs for renting a reimbursement car are covered, if the breakdown covered under the Insurance Contract will exceed 24 hours. Reimbursement shall be limited to 60 EUR per day for a maximum of 7 days.

Hybrid vehicles

• When the insurance can be concluded?
  • The insurance can be concluded during the manufacturer's warranty.
  • The warranty begins at the expiration of the manufacturer warranty.
  • If the warranty is conluded without any connection to the purchase of the vehicle and on the date of concluding the insurance policy there are less than 60 days remaining in the original manufacturer’s warranty period, the insurer shall not be liable for any insured event arising as a result of a breakdown which occurs within 60 days following the date of concluding the insurance policy.
• How can insurance be negotiated? 
• Insurance can be concluded through an extensive network of our contractual partners (new and used car dealers, insurance brokers etc.), usually when purchasing your car.
• What information and documents do we need to conclude it?
  • A copy of VTP and a sales contract or invoice.

• Report of Damage Event:
  When you (insured party or on behalf of the insured) become aware of any damage that could lead to a claim you must report the damage within 7 days of the incident on +420 233 103 111 or by e-mail to likvidace@defendinsurance.eu.
  In order to register a claim the claims adjuster will need to know the policy number or vehicle VIN code.
  
• Inspection of the vehicle:
  In order for us to assess your claim, you must allow us or our qualified repair shop to inspect your vehicle.
  You must transport (or arrange the transport of) the vehicle to a qualified repair shop for inspection as soon as possible but no later than within 5 days of reporting the breakdown. Alternatively, you may be authorised to take your vehicle to any VAT registered repairer.
  
• Documentation:
  For the prompt assessment of your claim we will need the following documentation: fault diagnosis, repair budget, completed claim reporting form A, vehicle photographic documentation and a copy of the vehicle registration certificate (part II).
  After the repair was finalised, send us completed form B.
  
  No repair shall be made to the insured vehicle without our explicit approval. All costs for any work that is commenced or completed prior to our approval shall be borne by the insured and automatically become grounds for rejecting the claim.