Program COMFORT

Extended warranty DEFEND Car Protect COMFORT ensures that in the event of a failure of a part, the repairs will not dig deep into the driver's pocket, as this insurance covers the costs of repairs in the event of a sudden and unpredictable mechanical or electrical failure of the insured vehicle.

The COMFORT program is the best choice for protection for older vehicles. Thanks to its flexible criteria, it provides peace of mind and security for drivers who want to protect most parts of their vehicle. Under this warranty, used vehicle drivers can drive without any worries!

The warranty can be concluded for vehicles, which meet the following criteria at inception:  

  • maximum vehicle age 10 years
  • maximum vehicle mileage 250 000 km

DEFEND Car Protect COMFORT provides immediate insurance coverage that begins at the time of purchase.

  • Offers the wide range of covered parts.
  • Covers an unlimited number of claims up to the limit of insurance benefit.
  • Financial security is provided by Fortegra Europe Insurance Company.
  • Everything is supported by fast and quality handling of claims.
  • Insured vehicles can be up to 3 500 kg.

You can also choose:

  • Insurance period up to 3 years.
  • Insurance benefit limit up to 4000 €.
  • Number of mileage per year from 10 000 km to unlimited.
  • Deductible from 0 to 400 €.

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Engine

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Transmission

  • All internal lubricated components
  • External engine components:
    air intake manifold
    flywheel
    ring gear
    turbocharger
manual, automatic and CTX
  • All internal lubricated components
  • Internal mechanical parts of torque converter

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Brakes

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Clutch 

  • Master brake cylinder
  • Wheel brake cylinders
  • Pressure-limiting valve
  • Pressure plate
  • Clutch throwout bearing
  • Master and slave cylinder

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Steering (incl. power steering)

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Electrical Components

  • Rack and pinion steering
    (excluding boots)
  • Steering gear housing
  • Power steering rack and pump
  • Idler arm housing
  • Power steering reservoir
  • Electric power steering motor
  • Starter motor
  • Alternator
  • Ignition coil
  • Coil voltage regulator
  • Turn signal flasher relay
  • Windshield and rear windshield wipers and washer motors

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Four wheel drive

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Differential

  • All internal lubricated drive components
  • All internal lubricated components

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Fuel system

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Engine cooling system

diesel and petrol

  • Mechanical and electrical fuel pumps

  • Water Pump

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Operating Materials and Housings 

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Towing service

  • Operating fluids, filters and housings are covered only if they need to be changed due to the failure of a covered component listed above. 
  • The costs for towing transport to the nearest qualified repair shop are reimbursed up to a maximum of 200 EUR, if the insured vehicle becomes immobile in connection with the failure of a covered component listed above. 

Optional extended coverage 

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CNG/LPG Kit Components

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Rental Car Reimbursement 

  • Gas ECM, change-over switch, regulator/vaporiser/reducer, multivalve, sensors, valves, solenoids.
  • The costs for renting a reimbursement car are covered, if the breakdown covered under the Insurance Contract will exceed 24 hours. Reimbursement shall be limited to 60 EUR per day for a maximum of 7 days.

  • When the insurance can be concluded?
    • Insurance can be concluded on the day of purchase.
    • The guarantee begins on the day following the conclusion of the insurance contract.
  • How can it be concluded?
    • Insurance can be concluded through an extensive network of our contractual partners (new and used car dealers, insurance brokers etc.), usually when purchasing your car.
  • What information and documents do we need to conclude it?
    • A copy of VTP and a sales contract or invoice.

  • Report of Damage Event:
    When you (insured party or on behalf of the insured) become aware of any damage that could lead to a claim you must report the damage within 7 days of the incident on +420 233 103 111 or by e-mail to likvidace@defendinsurance.eu.
    In order to register a claim the claims adjuster will need to know the policy number or vehicle VIN code.
  • Inspection of the vehicle:
    In order for us to assess your claim, you must allow us or our qualified repair shop to inspect your vehicle.
    You must transport (or arrange the transport of) the vehicle to a qualified repair shop for inspection as soon as possible but no later than within 5 days of reporting the breakdown. Alternatively, you may be authorised to take your vehicle to any VAT registered repairer.
  • Documentation:
    For the prompt assessment of your claim we will need the following documentation: fault diagnosis, repair budget, completed claim reporting form A, vehicle photographic documentation and a copy of the vehicle registration certificate (part II).
    After the repair was finalised, send us completed form B.

    No repair shall be made to the insured vehicle without our explicit approval. All costs for any work that is commenced or completed prior to our approval shall be borne by the insured and automatically become grounds for rejecting the claim.

If you have any questions, check out our FAQ or contact us.

Important: The previous information and list of components may differ from the insurance contract concluded specifically for your vehicle. In the event of any inconsistencies, only the terms of your insurance contract shall prevail.