Wider Coverage, Better Protection: Updated terms and conditions of extended warranties
Discover the latest changes and enhancements to our DEFEND Car Protect warranty programmes. Starting
March 2024, DEFEND is rolling out new terms and conditions for its DIAMOND, e-DIAMOND, CRYSTAL, and ADVANTAGE
warranty programmes across the Czech, Slovak, Hungarian, Polish, Romanian markets, as well as in the Baltic
States.
"At DEFEND INSURANCE GROUP, we continuously strive to innovate and enhance our products to meet the
evolving needs of our partners and clients. Consequently, we have revised the terms and conditions of
several of our DEFEND Car Protect extended warranty programmes, effective March 2024," says Andrew
Quirke, CEO of DEFEND INSURANCE GROUP.
The first amendment reflects the trend of lengthening factory warranties, offering an extension option
for arranging extended warranties under the DIAMOND, e-DIAMOND, and CRYSTAL programmes, tailored for vehicles
with valid manufacturer warranties. Now, these programmes can be arranged for vehicles up to 5 years old,
as opposed to the original 3 years.
The second amendment entails the inclusion of new components within the ADVANTAGE and CRYSTAL programmes,
incorporating the timing belt, NOx sensor, EGR valve, and lambda sensor.
The third amendment pertains to the DELUXE and DIAMOND programmes, which offer the widest range of covered
components and include infotainment as an optional extra – an entertainment and information system that
is appearing more and more frequently in vehicles. This enhancement encompasses a wider range of equipment
and higher policy limits.
"We firmly believe that the foundation of any long-term partnership is a commitment to provide quality
products at a reasonable price with first-class support and facilities for long-term development. It is
this philosophy that drives us to continually innovate our products, and we are confident that the wider
coverage and better protection in our DEFEND Car Protect extended warranties will delight both our partners
and their customers," concludes Andrew Quirke.