Program COMFORT

Extended warranty  DEFEND Car Protect COMFORT ensures that in the event of a failure of a part, the repairs will not dig deep into the driver's pocket, as this insurance covers the costs of repairs in the event of a sudden and unpredictable mechanical or electrical failure of the insured vehicle.

The COMFORT program is the best choice for protection for older vehicles. Thanks to its flexible criteria, it provides peace of mind and security for drivers who want to protect most parts of their vehicle. Under this warranty, used vehicle drivers can drive without any worries!

The warranty can be concluded for vehicles, which meet the following criteria at inception:

  • maximum vehicle age 10 years
  • maximum vehicle mileage 250 000 km 

DEFEND Car Protect COMFORT commences on the first day of the insurance cover indicated in the contract of insurance

  • Offers the wide range of covered parts.
  • Covers an unlimited number of claims up to the limit of insurance benefit.
  • Financial security is provided by Lloyd's (A + rated insurer) and Fortegra Europe Insurance Company.
  • Everything is supported by fast and quality handling of claims.
  • Insured vehicles can be up to 3 500 kg.

You can also choose:

  • Insurance period up to 3 years.
  • Insurance benefit limit up to 15 000 PLN.
  • Number of mileage per year from 10 000 km to unlimited.
  • Deductible from 0 to 1500 PLN.

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Engine

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Transmission

  • All internal lubricated components
  • External Engine Components:
    air intake manifold
    flywheel
    ring gear
    turbocharger
Manual, Automatic or Continuously Variable (CTX) 
  • All internal lubricated components
  • Internal mechanical parts of torque converter  

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Brakes 

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Clutch 

  • Master brake cylinder
  • Wheel brake cylinders
  • Pressure-limiting valve  
  • Pressure plate
  • Clutch throwout bearing
  • Master and slave cylinder

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Steering (including power steering) 

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Electrical Components 

  • Rack and pinion steering (excluding boots)
  • Steering gear housing
  • Power steering rack and pump
  • Electric power steering motor
  • Idler arm housing
  • Power steering reservoir
  • Starter motor
  • Alternator
  • Ignition coil
  • Coil voltage regulator
  • Turn signal flasher relay
  • Windshield and rear windshield wipers and washer motors

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Front, Rear and 4-wheel Drive 

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Differential

  • All internal lubricated drive components
  • All internal lubricated components 

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Fuel System  

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Engine Cooling System 

(diesel and petrol)

  • Mechanical and electrical fuel pumps

  • Water pump

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Operating Materials and Housings

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Towing service

  • Operating fluids, filters and housings are covered only if they need to be changed due to the failure of a covered component listed above.
  • The costs for towing transport to the nearest qualified repair shop are reimbursed up to a maximum of 800 PLN, if the insured vehicle becomes immobile in connection with the failure of a covered component listed above.

Optional extended coverage

 

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CNG/LPG Kit Components  

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Rental Car Reimbursement  

  • Gas ECM, change-over switch, regulator/vaporiser/reducer, multivalve, sensors, valves, solenoids. 
  • The costs for renting a reimbursement car are covered, if the breakdown covered under the Insurance Contract will exceed 24 hours. Reimbursement shall be limited to 250 PLN per day for a maximum of 7 days.

  • When the insurance can be concluded?
    • Insurance can be concluded on the day of purchase.
    • The insurance commences on the day indicated in the contract of insurance as the beginning of the period of insurance, if the vehicle is not covered by the manufacturer's warranty or the day following the date of termination of the manufacturer's guarantee, if the vehicle is covered by such a guarantee, however not earlier than on the next day after the insurance premium is duly paid.
  • How can it be concluded?
    • Insurance can be concluded through an extensive network of our contractual partners (new and used car dealers, insurance brokers etc.), usually when purchasing your car.
    • If your car dealer does not offer our insurance, it can be arranged directly with us via phone and/or email.
  • What information and documents do we need to conclude it?
    • A copy of VTP and a sales contract or invoice.

  • Report of Damage Event:
    When you (insured party or on behalf of the insured) become aware of any damage that could lead to a claim you must report the damage within 7 days of the incident on +420 233 103 111 or by e-mail to szkody@defendinsurance.pl.
    In order to register a claim the claims adjuster will need to know the policy number or vehicle VIN code.
  • Inspection of the vehicle:
    In order for us to assess your claim, you must allow us or our qualified repair shop to inspect your vehicle.
    You must transport (or arrange the transport of) the vehicle to a qualified repair shop for inspection as soon as possible but no later than within 5 days of reporting the breakdown. Alternatively, you may be authorised to take your vehicle to any VAT registered repairer.
  • Documentation:
    For the prompt assessment of your claim we will need the following documentation: fault diagnosis, repair budget, completed claim reporting form A, vehicle photographic documentation and a copy of the vehicle registration certificate (part II).
    After the repair was finalised, send us completed form B.

    No repair shall be made to the insured vehicle without our explicit approval. All costs for any work that is commenced or completed prior to our approval shall be borne by the insured and automatically become grounds for rejecting the claim.

If you have any questions, check out our FAQ or contact us.

Important: The previous information and list of components may differ from the insurance contract concluded specifically for your vehicle. In the event of any inconsistencies, only the terms of your insurance contract shall prevail.